Program

Customer Service Bundle

Self-paced

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Full program description

Full Bundle Details and Information Coming Soon

This bundle will include the following courses:

  • Customer Service
    • Focusing on Your Customers
    • Providing Friendly, Courteous, and Efficient Service
    • Communicating Effectively with Customers
    • Identifying and Meeting Customer Needs
    • Building Customer Relationships
  • Advanced Customer Service
    • Respecting Diversity in Your Customers
    • Better Serving Customers with Disabilities
    • Dealing with Difficult Customers
    • Responding to Customer Complaints
    • Managing Conflict with Internal Customers